In his work as president and chief executive officer of Pinnacle Hotels USA, Bharat Lall has dedicated himself to ensuring that all hotels under the Pinnacle banner provide exceptional levels of service to their guests. The company’s inception occurred in 1998 when it started to invest in failing hotels that could potentially be improved under its stewardship. Active in his community, Bharat Lall donates to the Mahatma Gandhi Scholarship Fund overseen by the San Diego Indian American Society. The society was created in 1984 with four aims.
1. To establish the Mahatma Gandhi Memorial Scholarship, which would be of benefit to college-age high school graduates in the San Diego area while also memorializing the contributions that Gandhi made to the world.
2. To undertake initiatives that would benefit people both in San Diego and India.
3. To recognize contributions and service by any person to the society, regardless of that person’s field, in India or the United States.
4. To foster a stronger relationship between the United States and India in any way it can.
To reach these goals, the society has expanded its program offerings to include the Chakra Award, granted annually to individuals who have been able to focus their efforts enough to earn distinction for their achievements in any field, and the Unity in Diversity program, which shines a spotlight on Indian culture such as music, drama, and dance.
Bharat Lall has worked in the hotel industry for over two decades, currently serving as CEO of Pinnacle Hotels USA. In his free time, Bharat Lall engages in charitable causes including donating at Advancement Via Individual Determination (AVID).
AVID is a non-profit college preparatory program that focuses not only on the success of students in school but to their success beyond graduation. To date, AVID has catered to about 5,000 schools per year across 44 states, or roughly 1.5 million students.
Sandy Husk, CEO of AVID, said in a recent interview that the program gives importance to building the confidence of its students in both their academic and personal lives. It is for this reason that the non-profit focuses on empowering its students in a well-rounded, holistic fashion, and not only through their grades in school.
To ensure the effective implementation of AVID strategies, the non-profit names National Demonstration Schools as exemplary models of the program, all of which undergo a meticulous process and are required to revalidate every few years.
Since founding Pinnacle Hotels USA in 1998, Bharat Lall has successfully guided the company in acquiring underperforming hotels with upside potential and quickly generating improved net operating returns. Among the branded hotels under the portfolio of Bharat Lall’s company is the Hyatt Regency North Dallas.
Located in Richardson, Texas, the hotel is situated near numerous bus stations throughout the DART Red and Blue lines and is close to the North Central Expressway. Convenient to the Richardson Telecom Corridor and downtown Dallas, the property is well-situated for business travelers arriving from the Dallas/Fort Worth International Airport. Aside from the well-known luxuriously appointed Hyatt guest rooms, the hotel also provides business services including a 24-hour business center and free Wi-Fi.
There is a modern fitness center and a customized outdoor swimming pool that maintains a temperature no lower than 70 degrees. Further, two of the five local golf courses can be reached via the hotel’s complimentary shuttle, and the farthest golf link is only 8.2 miles away.
As CEO and president of Pinnacle Hotels, Bharat Lall is in the business of buying and refurbishing underperforming hotels. Currently, Pinnacle Hotels owns and operates nine hotels in southern California, Texas, and Ohio. Bharat Lall’s most recent acquisition is the Hyatt Regency North Dallas.
Located in Richardson, Texas, the 342-room Hyatt Regency North Dallas includes two restaurants as well as room service from 6 a.m. to 11 p.m. For no charge, the hotel also provides guests parking while at the hotel and shuttle transportation to nearby businesses. Fitness options at the hotel include an outdoor pool and whirlpool; a trail for walkers and joggers; and a fitness center, conveniently open 24 hours a day. The hotel will also transport guests to the Chase Oaks Golf Course.
Rooms at the Hyatt Regency North Dallas come furnished with a king-sized bed and a pillow-top mattress. In addition to coffeemakers, refrigerators, and microwaves, the hotel also provides Wi-Fi and a daily USA Today free of charge. For accommodations specific to individual needs, guests are invited to call ahead to personalize their stay.
In 1998, following his passion for real estate investing, Bharat Lall created Pinnacle Hotels USA, a company focused on buying and revitalizing declining hotels. Under Bharat Lall’s guidance, Pinnacle USA leveraged the down market to acquire hotels at severely reduced prices. Since its inception, Pinnacle USA has acquired 26 hotels, many of which have since been sold. After streamlining its operations, Pinnacle USA’s portfolio currently includes nine hotels, six located throughout southern California, as well as its two newest additions in Texas and a single hotel in Ohio. The company is headquartered in San Diego, California.
Pinnacle USA’s current collection of hotels offers over 1500 guest rooms. Many of its hotels include amenities such as onsite dining, free internet service, complimentary parking and shuttle service, swimming pools, as well as 24-hour fitness and business centers.
Following its success in America, Pinnacle USA extended its operations into the international arena. Pinnacle currently oversees 4 resort/spa-style properties in Thailand.
A hospitality professional with more than 20 years of experience, Bharat Lall serves as the president and CEO of Pinnacle Hotels USA in San Diego. Pinnacle Hotels USA manages hotels across several states under Bharat Lall’s supervision and offers loyal guests the chance to join the Privilege Card membership program.
Privilege Card rewards frequent guests for their continued patronage through a membership program that focuses on providing customers with the best customer experience and a range of exclusive benefits. The program enables members to book directly with the hotel at a preferential rate and offers benefits that range from complementary upgrades and flexible booking terms to restaurant and bar discounts. Benefits also extend to friends and family at any Pinnacle Hotel by providing the member’s name and Privilege Card number at the time of booking. In addition, members will receive a variety of limited-time offers via email.
Bharat Lall possesses more than two decades of experience in the hospitality industry and leads Pinnacle Hotels USA in managing hotel properties in Texas, Ohio, and California. Beyond his obligations to the firm, Bharat Lall supports the international nonprofit microloan company Kiva. Kiva fosters the lending of mircoloans to alleviate poverty and encourages donors to change lives through its Kiva Internship Program.
The program highlights Kiva’s dedication to social impact and creating new opportunities for local and international communities. Over the course of the six month internship, interns will engage in hands-on learning experiences across a range of business units and contribute to meaningful projects. Interns work in teams organized according to their skills, strengths, and career goals, with possible teams ranging from program and product management to microfinance partnerships and community support.
Internships are part-time volunteer positions and require participants to work in a fast-paced environment. Furthermore, applicants must commit to the full six months and adhere to a time commitment of volunteering at least three days each week. College students considering the program must ensure they can balance their course load with the three-days-a-week volunteer schedule.